Bagnalls > About Us > Our Commitment to Customers

Our Commitment to Our Customers

Bagnalls won’t let you down. We are committed to delivering the best possible service to our customers by always working safely, behaving responsibly and assuring you of the quality of our work.

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Bagnalls has a long-established reputation for customer service.

We treat each and every customer as an individual and through our service delivery we aim to meet your specific needs continuously.

Our customer retention levels demonstrate that we are clearly a trusted, specialist painting and decorating contractor to a wide range of customers nationwide.

Our approach to customer care is communicated to and understood by all employees, ensuring that they deliver the level of service required by Bagnalls.

We expect our people to always act reliably, delivering on our commitments:

We are passionate about customer service and share best practice learnt from previous customers to benefit others. To that end, we encourage feedback from all employees, customers and supply chain partners on a regular basis to continuously improve our services.

Latest News

Bagnalls Refreshes the Prestigious Hestercombe House

Hestercombe House and Gardens has a rich and diverse history, dating back to the Anglo-Saxon charter of 682. Owned and operated by the charitable Hestercombe Trust, the […]

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Bagnalls Completes Redecoration Work for Ditton Park Academy

Ditton Park Academy is a mixed, mainstream secondary school and sixth form, with students ranging from ages 11-19. Bagnalls was commissioned to complete some internal decoration works […]

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Bagnalls Updates Gym at Prestigious Cheltenham Ladies’ College

Cheltenham Ladies’ College is a private boarding and day school for girls aged 11-18 in Gloucestershire. Established in 1853, the college has maintained its aim – to […]

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Time to Talk Day

Today is Time to Talk Day: the nation’s biggest conversation about mental health.

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Tourist Information Centre Cheddar

Sedgemoor District Council required the Cheddar Tourist Information Centre to be repaired and re-decorated.

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Our Accreditations

From safe systems of work to our environmental policies, our accreditations assure customers of our accountability and dependability in our work.

See All Accreditations
Health and Safety ISO 45001
Quality ISO 9001
Environmental ISO 14001
EcoVadis Gold
Supply Chain Sustainability School (Gold)
SSIP – Safety Schemes in Procurement
Achilles Utility Vendor Database (UVDB)
Construction Skills Certification Scheme (CSCS)
Dulux Connect
Cyber Essentials
RSSB RISQS
Women in Construction
Living Wage Employer
Family Business United
The 5% Club – Platinum Membership