Our maintenance capability encompasses the management and delivery of reactive and planned building fabric refurbishment and minor civils works.
We deliver our planned and reactive maintenance service, 24 hours a day, seven days per week.
We have experience of working in public environments where buildings are occupied and in use when the works need delivering. Or, accessing isolated sites with security permissions to deliver works under our own management.
We secure long term partnerships with customers to provide a quality service which is flexible and bespoke to meet the needs of each customer.
Our capabilities include:
We provide a tailored solution to coordinate your maintenance and refurbishment needs, supported by a mobile workforce management system which facilitates programming, delivery and scheduling of works. We provide customers with up-to-date management information for job progressing and key performance management, which replaces the need for manual inputting and transferring of data.
We manage both high volumes of low value jobs as well as planned, refurbishment projects. We have field based personnel with the technical expertise to assess and deliver the most appropriate solution to your maintenance needs. We also have a dedicated telephone support line for reacting to urgent maintenance requirements and emergency out-of-hours response.
Our directly employed workforce and our supply chain partners are all technically competent to meet the quality, health, safety and environmental performance required by our wide range of customers.
To monitor compliance with effective health and safety practice, we employ independent safety consultants to undertake random site audits and advise us on matters of health, safety, welfare and the environment. Our safety performance has been rewarded many times by RoSPA.
"Everyone from contracts manager to site operatives were helpful. The site team were great; I was very pleased with Bagnalls’ performance."
Severn Trent Water