Bagnalls were commissioned to deliver internal and external redecoration works to Avalon Court retirement home in Lincoln, for McCarthy & Stone. The existing internal redecoration works were quite dated and required a refresh, as well as the external works which were beginning to deteriorate due to time elapsed since previous redecoration works.
There were two large blocks of retirement living apartments to be redecorated both externally and internally. Colours were chosen to brighten up the retirement home’s external appearance and give it a fresh, clean look. Works were carried out in a ‘live’ environment, where health and safety standards and work space tidiness were vital. The homeowners often engaged in conversation with our operatives as they passed by and observed the ongoing works, which created a pleasant, joyful work environment, for both parties.
Great relationships were built throughout the project between our operatives, the homeowners, the house manager, and our management team, which ensured the project ran smoothly and successfully. We were praised for our delivery of the works by the house manager, thanking us for the “very professional and excellent standard of workmanship” which we provided throughout the project.
She went on to say, “I was very impressed how professionally the whole contract was managed with regular inspections and meetings with Management who enquired if all was going to plan. The Foreman would report to me first thing to make any arrangements necessary for their access to where they were working that day. The homeowners were always kept informed via notices if it involved moving cars, access to windows etc. The contractors on site were very clean and tidy; they always cleared away after themselves before leaving. Nothing was left out to cause any issues. Abiding by the health and safety around elderly homeowners, they were very considerate. The contact ran to schedule and was completed one week early, so congratulations on your expertise and knowledge on the time scale.”
We also received many thanks from the homeowners who expressed “their feelings of thanks and kindness towards all the contractors on site for being so understanding, polite, and sociable.” Much to our operatives’ delight, a small tea party was given on the last day by the homeowners, to show everyone’s appreciation.
McCarthy & Stone Management Services Managing Director visited site one-week post completion, and could not praise the standard of works and delight of the homeowners highly enough, passing on the message that our operatives are a credit to our company