We understand that when we are working for social housing landlords or property management companies that we are actually working on or in people’s homes. We therefore make sure that our teams of painters are inducted into our customer care policy.
We ensure that regular communication takes place before and during the painting and decorating process, keeping the customer and residents informed of appointments, colour choices, schedules and safety requirements.
We deliver our works:
• To agreed programme schedules
• To the detailed quality specification
• To the agreed budgets
• Delivering value for money cyclical maintenance packages
• Introducing innovation to offer cost and time savings
On completion we seek feedback from the customer and residents on our performance so that we know we have met or exceeded your expectations and constantly improve.